Kent Lifestyle Magazine

Privacy Policy

Last updated: 3 September 2026

This Privacy Policy explains how Kent Lifestyle Magazine collects, uses, stores and protects personal information when you visit our website, contact us, subscribe to our communications, create an account, submit content or use any of our services.

Kent Lifestyle Magazine is operated by Greenacre Ventures LTD. Greenacre Ventures LTD is the data controller responsible for the personal information described in this Privacy Policy.

References to “Kent Lifestyle Magazine”, “we”, “us” and “our” in this policy refer to Kent Lifestyle Magazine and Greenacre Ventures LTD as appropriate.

We are committed to handling personal information fairly, transparently and securely in accordance with applicable UK data protection law.

Information We Collect

The information we collect depends on how you interact with Kent Lifestyle Magazine.

Information You Provide Directly to Us

You may provide personal information to us when you:

  • contact us or send us an enquiry;
  • subscribe to our newsletter or other email communications;
  • create or manage an account;
  • submit, claim, edit or manage a business directory listing;
  • purchase or upgrade a business directory listing;
  • submit an event for inclusion in our What’s On section;
  • purchase a featured event or other event promotion;
  • submit a press release;
  • contact us about advertising or promotional opportunities;
  • purchase advertising, sponsorship or another promotional service;
  • submit editorial material, photographs or other content;
  • respond to surveys, promotions or competitions that we may run from time to time; or
  • otherwise communicate or do business with us.

Depending on the service, the information you provide may include:

  • your name;
  • email address;
  • telephone number;
  • business or organisation name;
  • job title or role;
  • account username and account information;
  • billing information;
  • business, event, venue or press release information;
  • website and social media addresses;
  • photographs, logos, documents and other media;
  • advertising or promotional requirements;
  • marketing preferences;
  • communications between you and Kent Lifestyle Magazine; and
  • any other information you choose to provide.

Business Directory Listings

Kent Lifestyle Magazine operates a business directory through which businesses and organisations can be discovered by our readers.

If you submit, claim, create or manage a business listing, we may collect information about you and the business or organisation you represent.

This may include your name, email address, telephone number, account information, business details, business address, website, social media links, photographs, descriptions and other information required to create or administer the listing.

Some of this information is specifically provided for publication and will therefore be publicly visible on Kent Lifestyle Magazine. This may include:

  • business or organisation name;
  • business address or service area;
  • public telephone number;
  • public email address;
  • website address;
  • social media profiles;
  • opening hours;
  • business description;
  • photographs and logos; and
  • other information submitted for inclusion within the directory.

Administrative contact details, account details and billing information will not normally be displayed publicly unless you specifically provide them for publication.

If you purchase an Enhanced, Business, Featured or other paid directory option, we will also process the information necessary to administer your purchase, manage your listing and provide the promotional features included with that service.

We may contact you about your listing where necessary to verify information, administer your account, notify you about the status of a submission, deal with a payment or provide the service you have requested.

Event Submissions and What’s On Listings

Kent Lifestyle Magazine operates a What’s On service featuring events taking place across Kent.

Events may be obtained from third-party event and ticketing services or submitted directly by event organisers, venues, promoters, businesses and other organisations.

If you submit an event directly to us, we may collect information including:

  • your name;
  • email address;
  • telephone number;
  • the organisation or venue you represent;
  • event title and description;
  • event dates and times;
  • venue and location information;
  • ticket prices and booking information;
  • website and ticketing links;
  • event categories;
  • photographs, artwork and promotional materials; and
  • other information required to review and publish the event.

Information supplied specifically for the event listing may be published publicly within the What’s On section of Kent Lifestyle Magazine.

Contact details supplied solely so that we can communicate with the person submitting or managing the event will not normally be published.

Featured Events and Event Promotion

Event organisers may have the opportunity to purchase additional promotion for an event, including Featured Event placement or other promotional services.

If you purchase or enquire about event promotion, we may process your contact details, organisation information, event information, billing information, payment status, promotional preferences and correspondence with us.

We use this information to:

  • process your order or enquiry;
  • provide the promotional service purchased;
  • identify the event that is being promoted;
  • manage featured positioning or other enhanced exposure;
  • communicate with you about the promotion;
  • resolve issues with the event or campaign; and
  • maintain appropriate financial and transaction records.

Purchasing an event promotion does not automatically subscribe you to unrelated marketing communications.

Event Information From Ticketing Providers

Some event information displayed on Kent Lifestyle Magazine may be obtained from third-party event, venue or ticketing providers, including Ticketmaster.

This information may include event names, dates, venues, ticket availability, pricing information, images, descriptions and links to external booking services.

Most of this information relates to events, venues and organisations rather than identifiable individuals. However, where information obtained from a third party constitutes personal information, we will process it in accordance with applicable data protection law.

Press Release Submissions

Kent Lifestyle Magazine accepts press releases and other editorial information from businesses, organisations, PR agencies and their representatives.

If you send or submit a press release, we may collect and retain:

  • your name;
  • email address;
  • telephone number;
  • job title;
  • business, organisation or agency name;
  • the contents of your press release;
  • photographs, documents and other attachments;
  • contact details included within the press release; and
  • other information supplied as part of the submission.

We use this information to review the press release, decide whether it is suitable for publication, contact you where editorial clarification is required and, where appropriate, prepare or publish editorial content.

Submitting a press release does not guarantee publication.

Information supplied within a press release may be intended for public distribution. If we publish information from a press release, relevant names, quotations, business details, photographs or other information may appear publicly as part of our editorial coverage.

You should ensure that you have the necessary rights and permissions to provide any personal information, photographs, quotations or other materials included within a press release.

Contact information provided solely for communication between Kent Lifestyle Magazine and the person submitting the press release will not normally be published unless it is clearly intended as a public media or business contact.

Advertising, Sponsorship and Promotional Services

Kent Lifestyle Magazine may offer advertising, sponsorship, featured placements and other promotional opportunities to businesses and organisations.

If you contact us about advertising or purchase a promotional service, we may collect:

  • your name and contact details;
  • business or organisation details;
  • billing information;
  • advertising requirements;
  • campaign dates;
  • advertising creative, images and links;
  • information about the products or services being promoted;
  • correspondence relating to the campaign; and
  • payment and transaction information.

We use this information to respond to advertising enquiries, prepare and administer campaigns, provide the services purchased, communicate with advertisers and maintain appropriate financial records.

Where we provide campaign performance information, we may also process aggregated information about impressions, clicks, referrals or other interactions with advertising.

Newsletter and Email Subscriptions

If you subscribe to the Kent Lifestyle Magazine newsletter or another marketing communication, we may collect your name, email address, subscription preferences and information about when and how you subscribed.

We may use this information to send you content including local news, guides, recommendations, events, competitions, offers and other information from Kent Lifestyle Magazine.

Where required by law, we will only send electronic marketing communications where we have the appropriate consent or another lawful basis permitted by applicable law.

You can unsubscribe at any time using the unsubscribe link included in our marketing emails.

We may retain limited information after you unsubscribe so that we can record your preference and avoid accidentally sending marketing communications to you again.

Service and Administrative Communications

Marketing communications are different from messages that are necessary to provide or administer a service you have requested.

For example, if you submit an event, business listing, press release or advertising enquiry, we may contact you regarding that submission without treating the communication as a marketing subscription.

We may also send service-related communications concerning:

  • your account;
  • a business directory listing;
  • an event submission or promotion;
  • a press release or editorial submission;
  • an advertising campaign;
  • a payment or order;
  • changes to a service you use;
  • security issues; or
  • other administrative matters relating to your interaction with us.

Contact Forms and General Enquiries

If you contact Kent Lifestyle Magazine, we will process the information you provide so that we can understand and respond to your enquiry.

This will normally include your name, contact details, the contents of your message and any subsequent correspondence.

If your enquiry relates to a business relationship, event, advertisement, directory listing, editorial matter or another commercial service, we may retain the correspondence as part of our records relating to that matter.

Account Information

Certain features of Kent Lifestyle Magazine may require or allow you to create an account.

If you create an account, we may process information including your name, email address, username, password in encrypted or hashed form, account activity, listings or submissions associated with your account and information required to manage your access to the website.

You are responsible for keeping your login details confidential and should contact us if you believe your account has been accessed without permission.

Payments

If you purchase a directory upgrade, event promotion, advertising service or another paid service, your payment will normally be processed by a third-party payment provider.

The payment provider may collect your name, billing information, payment card details and other information necessary to complete the transaction.

Kent Lifestyle Magazine does not normally receive or store your complete payment card number or card security code.

We may receive and retain information relating to the transaction, such as:

  • your name;
  • billing details;
  • the service purchased;
  • the amount paid;
  • payment status;
  • transaction reference; and
  • refund or dispute information.

We use this information to administer purchases, maintain financial records, deal with refunds or disputes and comply with our legal and accounting obligations.

Information Collected Automatically

When you use Kent Lifestyle Magazine, certain technical and usage information may be collected automatically.

This may include:

  • IP address;
  • browser type and version;
  • device type;
  • operating system;
  • approximate location derived from your IP address;
  • pages viewed;
  • links and buttons clicked;
  • date and time of visits;
  • referring websites or services;
  • interaction with website features; and
  • technical information required to maintain the security and performance of the website.

Some of this information may be collected through cookies and similar technologies.

For more information, please read our Cookie Policy.

Analytics and Website Measurement

We may use analytics and statistical technologies to understand how people use Kent Lifestyle Magazine and to improve our website, content and services.

For example, we may analyse which pages are most popular, how visitors find the website, which content people interact with and how visitors move between different sections of the site.

Depending on the technology used and the applicable legal requirements, these technologies may operate with your consent or under an applicable legal exception.

More information about the technologies used and the choices available to you can be found in our Cookie Policy.

Advertising and Marketing Technologies

We may use advertising, conversion measurement and marketing technologies on Kent Lifestyle Magazine.

These technologies may help us:

  • measure the effectiveness of advertising campaigns;
  • understand whether someone visited the website after seeing an advertisement;
  • measure conversions or other actions;
  • understand engagement with advertisements displayed on our website; and
  • support relevant advertising or marketing activities.

Where consent is required for advertising or marketing technologies, they will not be used until the appropriate consent has been provided.

You can review or change your choices through the Cookie Settings option available on the website.

Affiliate Links and Commercial Partnerships

Some links on Kent Lifestyle Magazine may be affiliate or commercial links.

This means that if you follow a link to another website and subsequently make a booking, purchase or other qualifying transaction, Kent Lifestyle Magazine may receive a commission or referral fee.

This may include links to:

  • Ticketmaster and other ticketing providers;
  • attractions and experiences;
  • restaurants and hospitality businesses;
  • accommodation providers;
  • retailers;
  • booking platforms; and
  • other commercial partners.

Affiliate links may contain tracking identifiers that allow a third party to determine that a visitor or transaction originated from Kent Lifestyle Magazine.

Where you leave Kent Lifestyle Magazine and complete a transaction with another organisation, that organisation will normally be responsible for the personal information it collects from you.

Embedded and Third-Party Content

Our website may include functionality or content provided by third parties, such as maps, videos, social media content, event data, ticketing services and other embedded features.

Third-party services may collect information when you interact with them.

Where third-party technologies require consent before they can collect or access information on your device, we will seek the appropriate consent through our cookie controls.

Information From Other Sources

We may receive information from third parties or publicly available sources where appropriate.

This may include:

  • event information provided by ticketing platforms, venues or event organisers;
  • information supplied by PR agencies or representatives;
  • business information supplied by business owners or representatives;
  • information provided by advertising and commercial partners;
  • transaction information provided by payment processors;
  • analytics and advertising information provided by technology platforms; and
  • business or professional contact information that has legitimately been made publicly available.

Where information obtained from another source constitutes personal information, we process it in accordance with applicable data protection requirements.

How We Use Personal Information

Depending on your relationship with Kent Lifestyle Magazine, we may use personal information to:

  • operate and maintain our website;
  • provide the services you request;
  • create and manage user accounts;
  • review, publish and administer business directory listings;
  • review, publish and administer event submissions;
  • provide featured event and event promotion services;
  • receive, review and manage press releases;
  • prepare and publish appropriate editorial content;
  • respond to advertising enquiries;
  • administer advertising and sponsorship campaigns;
  • process payments and purchases;
  • respond to enquiries and provide customer support;
  • send necessary service and administrative communications;
  • send newsletters and marketing communications where permitted;
  • understand and improve the performance of our website;
  • measure advertising, affiliate and commercial activity;
  • maintain the security and integrity of our website;
  • detect and prevent fraud, spam, abuse and other misuse;
  • manage our commercial relationships;
  • maintain business, financial and accounting records;
  • establish, exercise or defend legal claims; and
  • comply with legal and regulatory obligations.

Our Lawful Bases for Processing Personal Information

UK data protection law requires us to have a lawful basis when we process personal information.

The lawful basis we rely upon depends on the particular activity.

Contract

We rely on contractual necessity where processing is required to provide a service you have purchased or requested, or to take steps at your request before entering into a contract.

This may include paid business directory listings, featured event promotions, advertising services and other commercial services.

Consent

We rely on consent where you have actively agreed to a particular use of your information and consent is the appropriate lawful basis.

This may include certain marketing communications and cookies or similar technologies.

Where we rely on consent, you can withdraw it at any time.

Legitimate Interests

We may process information where it is necessary for our legitimate interests or those of another organisation, provided those interests are not overridden by your rights and interests.

Our legitimate interests may include:

  • operating and improving Kent Lifestyle Magazine;
  • publishing and maintaining useful local information;
  • reviewing press releases and editorial submissions;
  • managing relationships with businesses, venues, event organisers, advertisers and PR professionals;
  • responding to enquiries;
  • understanding how our services are used;
  • protecting our website and business against fraud, abuse and security threats;
  • maintaining appropriate business records; and
  • promoting and developing our services where this can be done lawfully and fairly.

Legal Obligation

We may process personal information where necessary to comply with legal requirements, including tax, accounting, regulatory and law enforcement obligations.

Direct Marketing

We may communicate with businesses and professional contacts about Kent Lifestyle Magazine services, including directory listings, event promotion, advertising, sponsorship and other relevant commercial opportunities, where we are legally permitted to do so.

The rules applying to business-to-business communications can differ depending on whether the recipient is a limited company or other corporate body, a sole trader, partnership or an individual.

Where consent is legally required for electronic marketing, we will obtain that consent before sending the relevant communications unless another permitted exemption applies.

You have the right to object to the use of your personal information for direct marketing at any time.

Every marketing email we send will provide an appropriate method of opting out or unsubscribing.

An enquiry, event submission, directory listing, press release submission or other interaction with Kent Lifestyle Magazine does not by itself mean that you have subscribed to our consumer newsletter.

Who We Share Personal Information With

We do not sell your personal information.

We may share information with trusted organisations where necessary to operate Kent Lifestyle Magazine or provide our services.

These may include:

  • website hosting and infrastructure providers;
  • website development and technical support providers;
  • email delivery and newsletter providers;
  • cloud storage and business software providers;
  • payment processors;
  • analytics providers;
  • advertising and marketing platforms where permitted;
  • affiliate networks and commercial partners;
  • event and ticketing providers;
  • security and fraud prevention providers;
  • accountants, lawyers, insurers and professional advisers;
  • regulators, courts, law enforcement authorities or other public bodies where legally required; and
  • potential purchasers or advisers in connection with a sale, merger, restructuring or transfer of all or part of our business.

Where an organisation processes personal information on our behalf, we require appropriate arrangements to ensure the information is handled securely and only for authorised purposes.

Publicly Available Content

Some information provided to Kent Lifestyle Magazine is specifically intended for publication.

This can include information contained in:

  • business directory listings;
  • event listings;
  • featured event promotions;
  • press releases;
  • advertisements;
  • sponsored content; and
  • editorial submissions.

Once information has been published publicly on the internet, it may be indexed by search engines, shared by other users, archived by third parties or otherwise become available outside our direct control.

If you believe personal information has been published incorrectly or would like to request a change to published information, please contact us.

Third-Party Websites

Kent Lifestyle Magazine contains links to websites and services operated by other organisations.

These may include businesses in our directory, event venues, Ticketmaster and other ticketing providers, attractions, retailers, restaurants, accommodation providers, advertisers and other external services.

When you follow a link to another website, that organisation may collect personal information from you independently.

Kent Lifestyle Magazine is not responsible for the privacy practices of third-party websites. We recommend reviewing the privacy information provided by the organisation concerned before supplying personal information.

International Transfers

Some of the service providers used by Kent Lifestyle Magazine may process or store personal information outside the United Kingdom.

Where this constitutes a restricted transfer under UK data protection law, we will take appropriate steps to ensure that suitable safeguards are in place.

Depending on the circumstances, this may include transferring information to a country covered by UK adequacy regulations or using recognised contractual safeguards for international transfers.

How Long We Keep Personal Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet applicable legal, accounting and regulatory requirements.

The appropriate retention period varies depending on the type of information and our relationship with you.

For example:

  • account information may be retained while an account remains active and for a reasonable period afterwards;
  • business directory information may be retained while a listing is active and for a reasonable period after it expires or is removed;
  • event submission information may be retained for a reasonable period after the event has taken place;
  • press releases and associated editorial records may be retained as part of our editorial archive;
  • published articles and other editorial content may be retained indefinitely as part of Kent Lifestyle Magazine’s historical archive;
  • advertising and commercial correspondence may be retained for as long as necessary to administer the relationship and maintain appropriate business records;
  • newsletter information may be retained while you remain subscribed;
  • limited suppression information may be retained after you unsubscribe so that we can continue to respect your preference;
  • transaction, invoice and accounting records may normally be retained for the period required by applicable tax and accounting law; and
  • security and technical information may be retained for a shorter period unless it is required to investigate an incident or legal matter.

Where information is no longer required, we will delete, anonymise or securely dispose of it as appropriate.

How We Protect Personal Information

We use appropriate technical and organisational measures designed to protect personal information from unauthorised access, disclosure, alteration, loss or misuse.

These measures may include secure hosting, access controls, software security, encryption where appropriate, backups, authentication controls and limiting access to information to people who have a legitimate need to use it.

No website, internet transmission or electronic storage system can be guaranteed to be completely secure, but we take reasonable steps to reduce the risks associated with processing personal information.

Your Data Protection Rights

UK data protection law provides individuals with a number of rights in relation to their personal information.

Depending on the circumstances, these may include:

  • The right of access to ask for a copy of the personal information we hold about you.
  • The right to rectification to ask us to correct inaccurate information or complete information that is incomplete.
  • The right to erasure to ask us to delete your personal information in certain circumstances.
  • The right to restriction to ask us to restrict how we use your personal information in certain circumstances.
  • The right to object to certain processing, including an absolute right to object to the use of your personal information for direct marketing.
  • The right to data portability in certain circumstances.
  • The right to withdraw consent at any time where we rely on consent to process your information.

Not every right applies in every circumstance. There may also be situations where we are entitled or required to retain information despite a request for deletion.

You will not normally be required to pay a fee to exercise your data protection rights.

Automated Decision-Making

We do not currently use personal information to make solely automated decisions that have legal or similarly significant effects on individuals.

If this changes, we will provide appropriate information about the processing as required by law.

Children’s Privacy

Kent Lifestyle Magazine is a general lifestyle, local information and business directory website. Our commercial submission and account services are intended for adults and representatives of businesses and organisations.

We do not knowingly seek to collect unnecessary personal information from children.

If we become aware that personal information relating to a child has been provided in circumstances where it should not have been collected, we will take appropriate steps to review and, where necessary, remove it.

Cookies and Similar Technologies

We use cookies and similar technologies for purposes including website functionality, preferences, analytics and, where permitted, advertising and marketing.

For detailed information about these technologies and how you can manage your preferences, please read our Cookie Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to Kent Lifestyle Magazine, our services, our technology, the organisations we work with or applicable laws and guidance.

When we update this policy, we will change the “Last updated” date shown at the top of this page.

If we make a material change to how we use personal information, we will provide additional information or notification where required.

Contact Us

If you have any questions about this Privacy Policy, would like to exercise your data protection rights or have concerns about how your personal information has been handled, please contact us.

Complaints

If you are concerned about how we use your personal information, please contact us so that we have the opportunity to investigate and respond.

You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK’s independent data protection regulator.